Blockages

Slow Draining Toilets and Sinks

Blockages in pipes can be nasty, stopping waste from leaving your property. You may have a blockage if:

  • You find it difficult to flush your toilet
  • Your sink or bath empties very slowly
  • You notice a bad smell coming from your drains.

There are lots of possible causes of flooding in your home, the most common are:

  • Weather
    When we have exceptional weather with intense or long periods of rainfall, the sewers can become overwhelmed and aren’t able to carry the additional water away quickly enough.
  • Blocked Pipes
    Pipes can block with fatty build ups, root growth and non-flushable objects like wet wipes.

When wastewater is unable to flow away it can come back up from the toilet or sink, flooding your home.

If you think there is a blockage or if your property has been flooded, please report the issue through your normal channels of communication. If the problem is from a drain that Ancala Water is responsible for, we will fix it.

If we discover that the blockage has been caused by people putting fats, oils, greases or unsuitable items into the drain, we will send a letter to all those sharing the drain. Correctly disposing of waste will help prevent similar occurrences happening in the future.

What causes blockages  

If you flush wipes and other sanitary items like cotton buds down your loo, or wash leftover cooking fat, oil and grease down your sink, you could cause a blockage in your pipes.

With nowhere else to go, your waste water could end up pouring back up and out into your kitchen or bathroom.

Our do’s and don’ts:
Follow our handy hints and tips to keep your home or building safe from blocked drains and pipes, which could cause waste water to back-up and overflow, causing serious damage to your home.

Bag it and Bin it!
Toilets are only designed to remove human waste and toilet roll. You can buy wipes that say they’re ‘flushable’ on the packaging but most people don’t realise, they can actually take years to break down and are a major cause of blocked pipes. Other items like sanitary products, condoms, cotton buds, nappies and hair can block your pipes too and could result in a flooded bathroom.

Keep sinks fat free!
Don't wash away leftover fat, oil and greasy sauces down your sink. It can solidify in your pipes like a block of lard, creating a blockage that stops waste water draining away, meaning it could come back up through your plug hole. Let leftover fat, oil and grease cool, then pour into a suitable container and put it in the bin. Wipe pots and pans out with kitchen roll before washing up or placing in a dishwasher.