Customer Invoices
For new or existing customers in a property that receives water and / or sewerage services from Ancala Water Services please contact billing.admin@ancalawater.com or call on 0844 902 2976 if you have any issues relating to:
- Your account with us
- Any invoice(s) you have received
- If you have moved into a property
- If you have vacated a property
- Any other issue related to paying for the water services you receive
For all other queries, particularly relating to water supply or quality, please see the No Water and Blockages pages, contact duty@ancalawater.com or call 0845 129 2293.
Supplier Invoices
Suppliers of goods and services to Ancala Water Services should email their invoices to ap.invoices@ancalawater.com and raise any subsequent queries via the sme email account or by calling 0844 902 2976.