For new or existing customers in a property that receives water and / or sewerage services from Ancala Water Services please contact billing.admin@ancalawater.com or call on 01226 337312 (Option 1) if you have any issues relating to:

For all other queries, particularly relating to water supply or quality, please see the No Water and Blockages pages, contact duty@ancalawater.com or call 0845 129 2293.

Suppliers of goods and services to Ancala Water Services should email their invoices to ap.invoices@ancalawater.com and raise any subsequent queries via the sme email account or by calling 01226 337312 (Option 2).