Invoice Queries


Customer Invoices 

For new or existing customers in a property that receives water and / or sewerage services from Ancala Water Services please contact or call on 01226 337312 (Option 1) if you have any issues relating to:


  • Your account with us
  • Any invoice(s) you have received
  • If you have moved into a property
  • If you have vacated a property
  • Any other issue related to paying for the water services you receive


For all other queries, particularly relating to water supply or quality, please see the No Water and Blockages pages, contact or call 0845 129 2293.


Supplier Invoices

Suppliers of goods and services to Ancala Water Services should email their invoices to and raise any subsequent queries via the sme email account or by calling 01226 337312 (Option 2).